IT Service Management & Business Process Automation Solutions

Managed Software as a Service (SaaS) for ITSM

Bridge Consulting is a Value Added Reseller (VAR) for Managed ITSM Software as a Service (M-SaaS) Subscription Services. Think of M-SaaS as a monthly utility. Most companies do not make huge capital investments to produce their own electricity. Instead, they outsource this function to a utility company. M-SaaS offers the same benefits by enabling IT departments to focus on serving the business instead of the infrastructure of ITSM tools. M-SaaS is a hosted solution you access through your browser. M-SaaS based services seamlessly integrate with existing on-premise systems as well as other SaaS offerings in a simple “pay-as-you-go” subscription model. By eliminating the need to install and run applications on premise, M-SaaS eliminates expensive upfront licensing fees, software upgrades, lengthy implementation cycles, and ongoing maintenance costs.

Secure Hosted Platform for Multi-Tenancy and Fast Time-to-Value

M-SaaS is a hosted solution architected from the ground up to be secure, provide always-on reliability, and support multi-tenant deployments ensuring the guaranteed segregation of customer data, workflow, customizations, integrations and views. M-SaaS is based on ITIL v3 best practices and allows our clients to become ITIL compliant quickly, securely and without the cost of on-premise equipment or its maintenance resulting in up to 50% savings.

M-SaaS Licensing

M-SaaS Licensing is based on the number of process users (IT Staff) and there is no additional cost for end-user access. Bridge Consulting will work with you to define your requirements, develop your implementation and integration plan, and your operational transition.

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